Privacy Policy

As The Pocket Cloud, we are committed to safeguarding the privacy of our members who use our services on our website to ensure their secure and seamless utilization of our services. In this regard, this Pocket Cloud Privacy Policy (“Policy”) has been prepared to ensure the complete compliance of our members’ personal data processing with the Personal Data Protection Law No. 6698 (“Law”) and to inform our users in this context. The cookie policy of www.thepocketcloud.com is an integral part of this Policy.

The purpose of this Policy is to determine the terms and conditions for the use of personal data shared with Pocket Cloud by members/visitors/users (hereinafter referred to as “Data Owners”) of the www.thepocketcloud.com website, agents and mobile application (collectively named as “The Pocket Cloud”) (hereinafter referred to as “Platform”), which is operated by Pocket Cloud, during the operation of the Platform.

The following are the data that are processed by Pocket Cloud and are considered personal data under the Law. Unless otherwise explicitly stated, the term “personal data” in the provisions and conditions provided under this Policy will include the following information:

• Identity Information
• Contact Information
• User Information
• User Transaction Information
• Transaction Security Information
• Financial Information
• Marketing Information
• Request/Complaint Management Information

Data that have been rendered anonymous in a way that cannot be reversed in accordance with Articles 3 and 7 of the Law on the Protection of Personal Data will not be considered personal data under the provisions of the said law, and processing activities relating to such data will be carried out without being bound by the provisions of this Policy.

The Pocket Cloud processes personal data provided by Data Owners for various purposes. This includes the creation and maintenance of member accounts, records, and the facilitation of Data Owners in benefiting from Platform services. The company engages in activities to detect system errors, track performance, enhance Platform functionality, and provide maintenance, support, and backup services. Additionally, Pocket Cloud's business units undertake efforts to customize products and services based on the preferences, usage habits, and needs of individuals. These tailored offerings are recommended and promoted through planned activities. Furthermore, Pocket Cloud processes personal data to carry out its commercial activities, ensure legal, technical, and commercial-business security for both Pocket Cloud and its business partners, and to strategize and execute Pocket Cloud's commercial and/or business plans.

With the explicit consent of the Data Owner, Pocket Cloud may process personal data to enhance user experience by tracking Data Owners’ activities on the Platform. This includes activities such as creating statistics, profiling, direct marketing, remarketing, generating personalized promotional offers, and communicating them to the Data Owner. In this context, the data obtained may be utilized in various advertising and material content, and Pocket Cloud may share this data with the parties mentioned below.

The Pocket Cloud may transfer personal data belonging to the Data Owner, as well as new data obtained using this personal information, to third parties limitedly for the purpose of achieving the objectives defined in this Privacy Policy. Pocket Cloud may share personal data for the improvement of the Data Owner’s experience (including improvement and personalization), ensuring the security of the Data Owner, detecting fraudulent or unauthorized uses, conducting operational evaluation research, addressing errors related to Platform services, and achieving any of the purposes specified in this Privacy Policy. Third parties with whom Pocket Cloud may share data include external service providers, including those sending SMS messages, hosting service providers, legal offices, research companies, call centers, among others.

Personal data may be shared with Pocket Cloud and Pocket Cloud Company officials, shareholders, business partners, suppliers, legally authorized public institutions and organizations, and legally authorized private institutions within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law. This sharing may be limited to the methods and principles indicated in Article 9 of the Law and decisions of the Personal Data Protection Board, and may also involve the transfer of data abroad.

Personal data is collected through the Platform and electronically. The personal data collected for the reasons mentioned above may be processed and transferred for the purposes specified in this Privacy Policy in accordance with Articles 5 and 6 of Law No. 6698.

In accordance with Article 11 of the Law, data owners have the right to:

• Learn whether their personal data is being processed, and request information if their personal data has been processed.
• Learn the purpose of processing personal data and whether they are used in line with that purpose, and be informed of third parties to whom personal data is transferred, domestically or abroad.
• Request the correction of incomplete or inaccurate personal data and, in this context, request the notification of the transaction to third parties to whom the personal data has been transferred.
• Request the deletion or destruction of personal data in case the reasons requiring the processing of personal data have disappeared, even though it has been processed in compliance with the law, and request the notification of this process to third parties to whom the personal data has been transferred.
• Object to the occurrence of a result against oneself by means of the exclusive analysis of the processed data through automated systems and, in the event of damage due to the unlawful processing of personal data, demand the remedy of the damage.

Requests related to the exercise of these rights can be submitted by the data owners through the methods specified in the Personal Data Processing and Protection Policy prepared by Pocket Cloud under Law No. 6698, which is available at www.thepocketcloud.com, Pocket Cloud reserves the right to charge a fee, if any, determined by the Personal Data Protection Board for these requests and will conclude such requests within thirty days.”

Our application, upon user request, accesses and processes the following user data to provide the best user experience and ensure data backup functions:

Contacts: Optionally, we provide access to back up contact information on users’ devices. Contact information is stored encrypted on our cloud servers to facilitate user restoration at any time.

Photos and Videos: Optionally, we provide access to back up photos and videos on users’ devices. Photos and videos are stored encrypted on our cloud servers to facilitate user restoration at any time.

Audio and Other Files: Optionally, we provide access to back up audio and other files (documents, app data, etc.) on users’ devices. Audio and other files are stored encrypted on our cloud servers to facilitate user restoration at any time.

Device and Other Identity Information: To ensure the functionality of our application and optimize the user experience, we collect mandatory information such as device identity, model, operating system version, and similar details. This information is used to monitor the performance and compatibility of our application, troubleshoot errors, and enhance our application. Unlike other backup data, the collection of this information is not optional and is necessary to use the application.

Data access and usage are carried out only for the purposes stated above, and we respect our users’ privacy. We implement industry-standard security measures during data processing and storage. Users’ data is not shared with third parties and is used solely by our application, except with the explicit consent of the users.

Deletion of Data: Optionally backed up data can be deleted at the user’s request through the application. Deleted data is stored in the recycle bin for 60 days as a precaution against possible user errors. After this period, if the data in the recycle bin is not restored by the user, it is permanently deleted and cannot be recovered.

Deletion of User Account: As a precaution against possible user errors, the user account is deactivated for 60 days from the expiration of the license. After this period, if the user has not renewed the license, the user account and associated data are automatically deleted and cannot be recovered.

As The Pocket Cloud, we are committed to protecting the privacy of individuals using our website to ensure their secure and seamless access to our services.

Similar to most websites, cookies are used on pocketcloud.com (“Site”) and the mobile application (collectively referred to as the “Platform”) to display personalized content and ads to visitors, perform analytical activities within the site, and track visitor usage habits.

This Cookie Policy is an integral part of the pocketcloud.com Privacy Policy.

The Pocket Cloud has prepared this Cookie Policy (“Policy”) to explain the cookies used on the Site and how users can manage their preferences in this regard. For more detailed information on the processing of your personal data by Pocket Cloud, we recommend reviewing the pocketcloud.com Privacy Policy.

Cookies are small text files stored on your device or network server through browsers by the websites you visit. Cookies are created by servers associated with the website you are visiting. This way, when a visitor returns to the same site, the server can understand it.

Cookies do not contain personal data such as names, gender, or addresses about the visitors. For more detailed information about cookies, you can visit www.aboutcookies.org and www.allaboutcookies.org.

Cookies on the Platform are used for the following purposes:

• Performing essential basic functions for the operation of the Platform. For example, ensuring that Pocket Cloud members do not lose the products in their shopping cart during their visits or eliminating the need for logged-in members to re-enter their password when visiting different pages on the Platform.
• Analyzing the Platform and improving its performance. For example, integrating the different servers on which the Platform operates, determining the number of visitors to the Platform, and adjusting performance settings accordingly, or facilitating visitors in finding what they are looking for.
• Enhancing the functionality of the Platform and providing ease of use. For example, sharing on third-party social media platforms through the Platform, remembering the username information or search queries of visitors in their subsequent visits to the Platform.
• Conducting personalization, targeting, and advertising activities. For example, displaying ads related to visitors’ areas of interest based on the pages and products they view.

The Pocket Cloud highly values users’ ability to manage their preferences regarding their personal data. However, it is not possible to manage preferences for some cookies that are mandatory for the operation of the Site. Additionally, it is important to note that disabling some cookies may result in certain functions of the Site not working.

Information on how to manage preferences for cookies used on the Platform is as follows:

Visitors can personalize their preferences for cookies by changing their browser settings. If the browser in use provides this option, it is possible to change cookie preferences through browser settings. Depending on the capabilities offered by the browser, users have options such as blocking the use of cookies, preferring to receive a warning before cookies are used, or disabling or deleting only certain cookies. Preferences in this regard may vary depending on the browser used, and a general explanation can be found at https://www.aboutcookies.org/.

• Preferences for cookies may need to be set separately for each device through which the visitor accesses the Platform. 
• To disable cookies managed by Google Analytics, click here.
• To manage the personalized advertising experience provided by Google, click here.
• Preferences for cookies used by many companies for advertising activities can be managed via Your Online Choices. 
• Mobile device settings can be used to manage cookies on mobile devices.

In accordance with Article 11 of the Personal Data Protection Law No. 6698, visitors have the following rights regarding their personal data:

• To learn whether personal data is being processed,
• To request information if personal data has been processed,
• To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
• To know the third parties to whom personal data is transferred, whether domestically or abroad,
• To request the correction of personal data if it is incomplete or inaccurately processed, and to request the notification of this correction to third parties to whom the personal data has been transferred,
• To request the deletion or destruction of personal data in case the reasons requiring its processing have disappeared, even if it has been processed in accordance with the law, and to request the notification of this deletion to third parties to whom the personal data has been transferred,
• To object to the emergence of a result against the individual by the exclusive analysis of processed data through automatic systems,
• In case of damage due to the unlawful processing of personal data, to request the remedy of the damage.

These rights will be evaluated and concluded within 30 (thirty) days in any case when communicated through the methods specified in the Personal Data Processing and Protection Policy prepared by Pocket Cloud under Law No. 6698. Although there is a fundamental principle of not requesting any fees for requests, Pocket Cloud reserves the right to request fees based on the fee schedule determined by the Personal Data Protection Board.

The Pocket Cloud aims to provide detailed explanations to its users about the scope and purposes of Cookie usage and inform users about Cookie preferences through the Privacy Policy (“Policy”). In this regard, it is assumed that consent is given to Cookie usage when the Cookie information warning on the Platform is closed, and the Site continues to be used. Users always have the opportunity to change their Cookie preferences.

The Pocket Cloud may change the provisions of the Policy at any time. The updated Policy becomes effective on the date it is published on the Platform.